PRIVACY POLICY OF SILVER SYDNEY CABS

About Our Privacy Policy

This Privacy Policy outlines our commitment to safeguarding the privacy of personal information you submit to us or that we collect offline or online, including via our websites www.silversydneytaxicabs.com.au and mobile app. This Privacy Statement applies to Silver Sydney Cabs Service Pty Ltd trading as Silver Sydney Cabs ABN 12345 678 910. This privacy policy covers how we collect, keep, manage, and utilize customer information in line with the Australian Privacy Act 1988 and the Spam Act 2003. (Cth).

Personal information

Personal information that we may gather about you includes:

  • Name, contact information, email address, street location, and phone number.
  • We may also gather credit card information, demographic information, and preferences and views.
  • Our website may collect session, geolocation, device, and network data. As our website is administered by third-party service providers, information about our site and its access, such as your browser, operating system, and ISP’s domain name, etc.
  • We may also collect additional personal information you provide to us directly or indirectly, via our website or its associated applications or social media platforms, or via the mobile application and accounts from which you authorize us to collect information, as well as any other personal information provided by you or on your behalf by third parties who book.

We may get this sort of personal information from you directly or via other parties.

Collection and use of personal information

We collect and utilize your personal data, and we may share it with other parties, for the following reasons:

  • To provide you with access to and use of our Site, connected apps, and associated social media platforms.
  • To connect and interact with you and to give a superior level of service.
  • For reasons of internal recordkeeping and administration.
  • For analytics, market research, and business development purposes, including for the operation and improvement of our Site and linked apps.
  • To provide more advantages.
  • For advertising and marketing purposes, including sending you promotional information about our goods and services as well as information about third parties we believe may be of interest to you.
  • To fulfill our legal requirements.

Disclosure of personal information to third parties

Your given personal information could be disclosed by us to

  • Third-party service providers, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisers and payment systems operators.
  • Employees, taxi operators, taxi drivers, and/or organizations affiliated to us.
  • Anybody to whom our company or assets (or any portion of them) are or may (in good faith) be transferred.
  • You will be reported to credit reporting agencies, courts, tribunals, and regulatory authorities if you do not pay for the services that we have supplied to you.
  • As needed by law, courts, tribunals, regulatory bodies, and law enforcement officials to create, exercise, or defend legal rights.
  • Third parties, including agents or subcontractors, help us provide information, goods, services, or direct marketing to you. This may involve parties outside of Australia.
  • Google Analytics and other firms gather and handle data. This may include firms who store data outside of Australia and third parties that collect your payment through direct debit.

By providing us with personal information, you consent to the disclosure of that information to third parties outside Australia and acknowledge that we are not required to ensure those third parties comply with Australian privacy laws. When we disclose your personal information to third parties, we will request that they handle it in accordance with this Privacy Policy.

Your rights and control over your personal information provided:

Consent and Choice:

Please read our privacy rules intimately. By giving us your personal information, you consent to our collecting, using, and disclosing it as outlined in this policy.

If you don’t provide personal information, it may affect your use of this Site or the products and/or services offered on or through it.

Information received from third parties:

If we obtain personal information about you from a third party, we will safeguard it in accordance with our Privacy Statement.

If you are a third party supplying us with personal information about another individual, you represent and warrant that you have the individual’s agreement to do so.

Restriction to use or collect:

You may limit how we gather and utilize your personal data. If you’ve accepted to us using your personal information for direct marketing, you may change your mind at any time.

Accessing your information provided to us:

You may request your personal data. Such information may cost a charge. Under the Privacy Act 1988 (Cth), we may decline to provide you personal information. When you request access, we’ll ask for documentation such as a driver’s license or passport to verify your identity.

Correcting the information provided to us:

If you feel we have incorrect, outdated, incomplete, irrelevant, or misleading information on you, please notify us using the methods below. We will correct erroneous, incomplete, misleading, or outdated information.

Complaint procedure:

If you feel we’ve violated the Australian Privacy Principles and want to lodge a complaint, please contact us using the information below. We will swiftly investigate your complaint and reply in writing with the results and measures we will take.

Unsubscribe

To unsubscribe from our email database or opt-out of communications, including marketing, contact us using the information below or use the opt-out capabilities given in the message.

Storage and security

We keep personal information safe. To prevent unauthorised access or disclosure, we’ve implemented physical, electronic, and administrative measures to protect personal information from misuse, interference, loss, and unauthorized access, alteration, and disclosure.

We can’t guarantee the security of Internet data sent to or from us. Information sharing is at your own risk. We take efforts to prevent unauthorised disclosures of information, but we cannot guarantee that the personal information we collect will not be shared in a way inconsistent with this Privacy Policy since our website is handled by third-party contractors, website designers, and developers.

Cookies and web beacons

Our site may use cookies. Cookies preserve your choices in your browser. Cookies don’t reveal your email address or other PII. They do enable third parties to retarget our ads on social media and online media sources. Providing personal information to our site may connect it to cookie data.

Our site may utilize web beacons. Web beacons, also known as Clear GIFs, are tiny bits of code put on a web page to track a visitor’s behavior and gather data. Web beacons may count visitors to a website or transfer a cookie to a visitor’s browser.

Links to other websites

There may be external connections on our site. We are not responsible for the security of any information you provide while visiting such websites or for any transactions that may occur on those websites. Sites like those are not covered by our Privacy Statement.

Amendment to Privacy Policy:

We may modify this Privacy Policy at any time by posting the changes on our site. Check our site often for our updated Privacy Policy.

For any questions or notices, please contact our Privacy Officer at: Silver Sydney Cabs Service Pty Ltd Trading as Silver Sydney Cabs ABN 12345 678 910

Email: info@silversydneycabs.com

Last updated: 2022.11.20